TECHNICAL SERVICE

Keeping your analytic instruments
running reliably.

We offer multi-vendor service for laboratory and analytical equipment.
Personalized service, solution-oriented, and reliable—ensuring your equipment and systems continue to function properly over the long term.

Technical Support —
keeping your processes running smoothly

During day-to-day operations, it is crucial to identify technical issues with your equipment early on and take swift action when necessary. Verio Service supports you with personalized assistance, technical expertise, and solutions tailored to your equipment and operational needs.

From maintenance and calibration to repairs and the procurement of suitable spare and consumable parts, we provide you with expert support—all from a single source.

What Sets Us Apart

Available in person

Direct contact with a dedicated point of contact.

Technical expertise

Practical support from qualified service technicians.

Transparent support

Clear coordination and
transparent documentation
throughout the entire process.

Our Services

Services for safe processes
and reliable results

From troubleshooting to regular maintenance:
Verio Service helps you ensure the reliable operation of your equipment and keep your technical processes on track.

Repairs

We analyze malfunctions, coordinate necessary actions with you in a transparent manner, and professionally repair your equipment—ensuring that downtime is kept to a minimum.

Maintenance & Regular Service

Regular inspections help identify wear and potential problems early on. Together, we’ll develop maintenance schedules that are tailored to your equipment and operations.

Calibration

We verify the measurement accuracy of your instruments using appropriate reference standards and document the results in a traceable and transparent manner.

Spare & Consumable Parts

We’ll help you select and procure the right components for your device—quickly, easily, and compatible with the systems we support.

WHY VERIO SERVICE?

Less downtime.
Greater reliability.

When technical systems fail or maintenance and inspection work is scheduled, quick decisions and clear information are crucial. That is why we rely on dedicated points of contact, short lines of communication, and transparent coordination of the necessary measures.

From the initial technical assessment to the final documentation, you’ll stay on top of the current status and next steps. This allows you to implement measures in a targeted manner and reduce unnecessary downtime.

Fast response times

Short decision-making processes allow us to process your service request quickly.

Cross-vendor support

Expert support for a variety of devices, systems, and technical requirements.

Transparent Communication

Clear information about the situation, recommended actions, and next steps.

Preserving the value of existing systems

Proper maintenance and repairs help ensure the long-term use of your technical systems.

ABOUT VERIO SERVICE

For which devices do we offer maintenance and service?

We offer technical service, maintenance, repair, and calibration services for a wide range of analytical instruments from various manufacturers. The mention of brands, manufacturers, and device types is intended solely to describe our technical service expertise and the devices we service. Unless expressly stated, there is no business relationship, authorization, or official service partnership with the manufacturers mentioned.

Particle Size and Zeta Potential Analysis

Official service partner of Dispersion Technology for the following devices in Germany, Austria, Denmark, and the Netherlands:

  • DT 100 / DT 110 for measuring the particle size of concentrated dispersions in their original state
  • DT 300 / DT 310 / DT 330 for measuring zeta potential in suspensions and emulsions at their original concentrations, as well as in porous systems
  • DT 700 for measuring electrical conductivity in non-aqueous liquids
  • DT 1202 / DT 1210 for measuring particle size and zeta potential in concentrated dispersions

CILAS Laser Granulometer:
Service and maintenance for the following devices:

  • Cilas 920 / Cilas 990
  • Cilas 1064 / Cilas 1090
  • Cilas 1180 / Cilas 1190

BETTERSIZE Equipment:
Service and maintenance for our customers’ existing equipment, including the following model series, among others.

  • Bettersize S3Plus, Bettersize 2600, Bettersize ST, BeScan Lab, BeVision Series, BetterPyc, BeNano Series, BeDensi Series, PowderPro

Surface and Pore Analysis

We offer service and maintenance for the following equipment and product lines:

Quantachrome:

  • AUTOSORB 1 / 3 / 6
  • Autosorb-iQ
  • QUADRASORB
  • NOVA 1xxx/2xxx/3xxx/4xxx
  • POREMASTER 33/60 (for existing customers)
  • HYDROSORB (for existing customers)
  • UltraPyc/FoamPyc/MultiPyc/PentaPyc
  • AUTOTAP

Formulaction:

  • TURBISCAN classic, expert (for existing customers)
  • AGS (for existing customers)

3P Instruments:

  • 3P micro, 3P meso, 3P vapor
  • 3P sync
  • 3P Surface DX
  • 3P densi

PoreTech/PMI:

  • Innova
  • CFP (for existing customers)

Is your analyzer not listed here? Feel free to contact us at info@verio-service.com. We’ll be happy to check whether we can provide service, maintenance, or repair services for your device.

Note: All brands, product names, and trademarks mentioned are the property of their respective owners. They are mentioned solely for the purpose of identifying compatible or supported devices and do not imply any business relationship, partnership, or authorization by the respective manufacturers. Services are provided by qualified service technicians independently of any manufacturer.

ABOUT VERIO SERVICE

Understanding technology.
Creating solutions.
Supporting customers.

Verio Service provides independent technical support for laboratory equipment with personalized service. Our team combines many years of experience in laboratory, analytical, and measurement technology with direct availability and practical solutions. We already service hundreds of analytical instruments at universities and research institutes, as well as in industrial research and quality control laboratories.

We view service not as a one-time measure, but as a long-term partnership. Our goal is to help you ensure the reliable availability of your technical systems and to provide you with a direct point of contact, even when facing challenging tasks.

OUR COMMITMENT

Understand before we act.

We consider not only the device itself, but also its application and the requirements during operation.

Work with technical precision.

Thorough analysis, well-defined measures, and professional implementation form the foundation of our work.

Work together as partners.

We believe in direct communication, clear agreements, and solutions that work in practice.

Extend the life of existing technology.

Maintenance and repairs can extend the service life of technical systems and conserve resources.

PERSONAL SUPPORT WHEN YOU NEED IT

Do you need
technical support?

Whether you need service, repairs, maintenance, calibration, or replacement parts: Please briefly describe your request. We’ll connect you directly with the right person to assist you.